OUR COMPANY :
SOUNDWAVES IS A LOCALLY OWNED AND OPERATED COMPANY. HERE AT SOUNDWAVES, WE HAVE A COMBINED TOTAL OF OVER 60 YEARS OF EXPERIENCE IN THE HOME AND CAR ELECTRONICS INDUSTRY. WE PUSH TO PLEASE OUR CUSTOMERS AND SUPPORT OUR LOCAL COMMUNITIES ANY WAY WE CAN. WE ALSO EMPLOYEE THE YOUNGER GENERATION WHO ARE STARTING OUT AND WILLING TO LEARN. WE HELP THEM AND ALSO TRAIN THEM TO HAVE GOOD QUALITIES, GOOD PEOPLE SKILLS AND A GOOD KNOWLEDGE OF THE REAL WORLD.
OUR MOTO :
PROVIDE THE HIGHEST QUALITY OF EXCELLENT SERVICE WITH A SMILE TO ALL OF OUR CUSTOMERS AND THE BEST VALUE POSSIBLE! WE STRIVE TO SUPPORT ALL LOCAL COMMUNITIES, SCHOOLS AND CHARITIES WHENEVER WE CAN. WHETHER ITS IN YOUR HOME, BUSINESS OR YOUR CAR IT’S THE TOP QUALITY OF SERVICE.
THE WAY WE WORK :
OK, NOW WE HAVE ALL HEARD OF “COMMISSION” SALES WHERE THE MORE PRODUCT THE SALESPERSON SELLS, THE MORE MONEY THEY TAKE HOME. HERE AT SOUNDWAVES, WE DO NOT EMPLOYEE ANY COMMISSION SALESPEOPLE OR ANY COMMISSION INSTALLERS. WE WILL NOT USE PUSHY SALES TACTICS OR TRY TO UP SELL YOU TO “HIGH MARGIN” PRODUCTS. WE WILL BE HONEST AND EASY TO DEAL WITH. WE WANT YOU TO HAVE FUN IN OUR STORE AND FEEL AT HOME IN OUR FRIENDLY ENVIRONMENT.
IN THE INDUSTRY THERE ARE ALSO COMMISSIONED INSTALLERS, WHERE THE MORE MONEY THEY CAN COLLECT, THE MORE THEY PUT IN THEIR POCKET. FOR EXAMPLE, IF THEY INSTALL FOR 3 HOURS AND CHARGE $100.00, THE INSTALLER WOULD GET A PERCENTAGE OF THAT. MAYBE $45.00-50.00. IF THEY CAN DO THE JOB IN 1 ½ HOURS, THEY MAKE TWICE THE MONEY, AS THEY COULD GET PAID FOR A 16 HOUR DAY BUT WORKING ONLY ½ OF THAT. IN THE END… THEY RUSH, MAKE MISTAKES, DAMAGE THE VEHICLE AND DO MESSY WORK. WHEN WE INSTALL EQUIPMENT, IF YOU PAY FOR 3 HOURS, WE BOOK 3 HOURS TO DO THE JOB CORRECTLY THE FIRST TIME. WE WARRANTY ALL OF OUR WORK FOR AS LONG A YOU OWN YOUR VEHICLE. SURE THEY MIGHT WARRANTY THEIRS TOO, BUT IF YOU HAVE TO TAKE TIME OFF WORK, TIME AND TIME AGAIN AT YOUR EXPENSE, IS IT REALLY WORTH IT?